Fashion / D2C Charp.ai PersonalizationCX

W for Woman

Virtual try-on lifts engagement 4× and drives 65% WhatsApp engagement for a leading fashion brand.

4× engagement uplift · 86% image-gen rate · 65% WhatsApp engagement

Snapshot
Industry
Fashion / D2C
Company size
Enterprise
Channel
WhatsApp · Personalised imagery
Region
India
Use case
Virtual try-on experience
Engine
Charp.ai
The proof

4× engagement uplift · 86% image-gen rate · 65% WhatsApp engagement

Engagement uplift W for Woman
86% Image-generation success rate W for Woman
65% WhatsApp engagement W for Woman
The challenge

W for Woman wanted shoppers to picture themselves in the collection before buying — a personal, on-brand visual for each customer. Generating that imagery one-to-one across a high-SKU catalogue is beyond manual production, and it had to live where customers already are.

The solution · what we did

Charp.ai powered a conversational virtual try-on on WhatsApp — generating personalised imagery for the individual shopper at scale across channels — so the experience met customers in the thread they already use.

W for Woman is a leading Indian fashion brand. The goal: let shoppers see themselves in the collection before buying — a personalised visual for each customer, delivered where they already shop.

Charp.ai powered a WhatsApp-led virtual try-on, generating personalised imagery at an 86% success rate, lifting engagement 4×, and driving 65% WhatsApp engagement.

W for Woman — frequently asked questions

What results did Whilter deliver for W for Woman?

4× engagement uplift · 86% image-gen rate · 65% WhatsApp engagement. Delivered with Charp.ai. See the full breakdown above.

How were these results measured?

Results are measured against the brand’s own performance baseline for the same audience and product line over the engagement window. Open the case for context on channel, region, and use case.

Can Whilter deliver results like this for our brand?

Start with a Growth Assessment. We map your accounts, identify the highest-leverage problem, and show you what the connected engine would ship next. Explore more enterprise growth stories.

Want results like these for your brand?